State Health Insurance Assistance Programs
How to Reach Your Local SHIP Office.

Alabama
Alabama Department of Senior Services
1(800) 243-5463

Alaska
Alaska SeniorCare/Medicare Information and Referral Office
1(800) 478-6065 (In-state calls only)
1(907) 269-3680

Arizona
Arizona State Health Insurance Assistance Program
1(800) 432-4040

Arkansas
State Health Insurance Assistance Program of Arkansas
1(800) 224-6330

California
Health Insurance Counseling and Advocacy Program (HICAP) of California (SHIP)
1(800) 434-0222 (In-state calls only)

Colorado
Colorado State Health Insurance Assistance Program
1(888) 696-7213

Connecticut
CHOICES
1(866) 218-6631 (In-state calls only)
1(860) 424-5274

Delaware
ELDERinfo
1(800) 336-9500
1(302) 739-6266

District of Columbia
Washington, D.C. Health Insurance Counseling Project (HICAP)
1(202) 739-0668

Florida
SHINE (Serving Health Insurance Needs of Elders)
1(800) 963-5337

Georgia
GeorgiaCares
1(800) 669-8387

Guam
Department of Public Health and Social Services
1(671) 735-7399

Hawaii
PLUS
1(888) 875-9229

Idaho
Senior Health Insurance Benefits Advisors of Idaho (SHIBA)
1(800) 247-4422 (In-state calls only)

Illinois
Senior Health Insurance Program of Illinois (SHIP)
1(800) 548-9034 (In-state calls only)
1(217) 785-9021

Indiana
Indiana Senior Health Insurance Information Program (SHIP)
1(800) 452-4800

Iowa
Senior Health Insurance Information Program of Iowa (SHIP)
1(800) 351-4664

Kansas
Senior Health Insurance Counseling for Kansas (SHICK)
1(800) 860-5260

Kentucky
Kentucky State Health Insurance Assistance Program
1(877) 293-7447

Louisiana
Louisiana Senior Health Insurance Information Program (SHIP)
1(800) 259-5301 (In-state calls only)
1(225) 342-5301

Maine
Maine State Health Insurance Assistance Program (SHIP)
1(877) 353-3771 (In-state calls only)
1(207) 621-0087

Maryland
Maryland Senior Health Insurance Assistance Program
1(800) 243-3425 (In-state calls only)
1(410) 767-1100

Massachusetts
Serving Health Information Needs of Elders (SHINE)
1(800) 243-4636

Michigan
Medicare/Medicaid Assistance Program of Michigan (MMAP)
1(800) 803-7174

Minnesota
Minnesota SHIP/Senior LinkAge Line
1(800) 333-2433

Mississippi
Mississippi Insurance Counseling and Assistance Program (MICAP)
1(800) 948-3090

Missouri
CLAIM Program of Missouri (SHIP)
1(800) 390-3330

Montana
Senior and Long Term Care Division of Montana
1(800) 551-3191 (In-state calls only)

Nebraska
Nebraska State Health Insurance Information Program (SHIP)
1(800) 234-7119

Nevada
State Health Insurance Advisory Program of Nevada
1(800) 307-4444

New Hampshire
Health Insurance Counseling Education and Assistance Services (HICEAS)
1(800) 852-3388 (In-state calls only)
1(603) 225-9000

New Jersey
New Jersey Department of Health and Senior Services
1(800) 792-8820 (In-state calls only)
1(877) 222-3737

New Mexico
Benefits Counseling Program, New Mexico Aging and Long-Term Service Department
1(800) 432-2080 (In-state calls only)
1(505) 476-4799

New York
Health Insurance Information Counseling and Assistance Program (HICAP)
1(800) 701-0501

North Carolina
North Carolina Senior Health Insurance Information Program (SHIIP)
1(800) 443-9354 (In-state calls only)
1(919) 807-6900

North Dakota
North Dakota Insurance Department
1(888) 575-6611

Ohio
Senior Health Insurance Information Program of Ohio (SHIP)
1(800) 686-1578

Oklahoma
Oklahoma Senior Health Insurance Counseling Program (SHICP)
1(800) 763-2828 (In-state calls only)
1(405) 521-6628

Oregon
Oregon Senior Health Insurance Benefits Assistance (SHIBA)
1(800) 722-4134 (In-state calls only)
1(503) 378-2014

Pennsylvania
APPRISE
1(800) 783-7067

Puerto Rico
Puerto Rico State Health Insurance Assistance Program
1(877) 725-4300

Rhode Island
Rhode Island Senior Health Insurance Program (SHIP)
1(401) 462-4444

South Carolina
Bureau of Senior Services of South Carolina
1(800) 868-9095

South Dakota
Adult Services and Aging of South Dakota
1(800) 536-8197

Tennessee
Tennessee Commission on Aging and Disability
1(877) 801-0044

Texas
Department of Aging and Disabilities Services
1(800) 252-9240

Utah
Aging and Adult Services of Utah
1(800) 541-7735 (In-state calls only)
1(801) 538-3910

Vermont
Area Agency on Aging of Vermont
1(800) 642-5119 (In-state calls only)
1(802) 748-5182

Virgin Islands
State Health Insurance Assistance Program of Virgin Islands
1(340) 772-7368
1(340) 714-4354 (St. Thomas)

Virginia
Virginia Insurance Counseling and Assistance Program (VICAP)
1(800) 552-3402

Washington
Statewide Health Insurance Benefits Advisors of Washington
1(800) 562-6900

West Virginia
Bureau of Senior Services of West Virginia
1(877) 987-4463
 
Wisconsin
State Health Insurance Assistance Program of Wisconsin
1(800) 242-1060

Wyoming
State Health Insurance Information Program of Wyoming
1(800) 856-4398


For help with Medicare questions you can also call 1(800) MEDICARE (1(800) 633-4227).