| Monday, December 3 |
| 10:00 am – 5:30 pm | Registration and Information Desk Open |
| 1:30 pm – 5:30 pm | Engagement Strategies to Build Loyalty and Promote Wellness in a Consumer-Driven Marketplace
Presented by Krames StayWell
(The workshop is available to full conference participants only. Workshop registration is required.) |
| 5:30 pm – 7:00 pm | Opening Night Reception in the Sponsor Display Area
Sponsored by DST Health Solutions ® |
| Tuesday, December 4 |
| 7:00 am – 5:30 pm | Registration and Information Desk Open |
| 7:30 am – 8:30 am | Networking Breakfasts
Facing the Impact of Healthcare Reform - How Telehealth Will Help
Presented by Teladoc Medical Services
Deciphering QHP Certification
Presented by Softheon, Inc.
Care is the New Core: Population Health Strategies Drive Better Care Coordination and Better Member Outcomes
Presented by DST Health Solutions
Creating Optimal Customer Service Programs, Post-Reform
Presented by Sykes Enterprises
Winning in the New Reality: Health Plan Strategies for 2013 and Beyond
Presented by Infosys Public Services
Analytics to Support and Evaluate Payment Reform Initiatives
Presented by Truven Health Analytics
|
| 8:30 am – 9:00 am | Break in the Sponsor Display Area
Sponsored by NFP Health |
| 9:00 am – 10:00 am | Opening General Session
What's Next? Analysis of Current and Future Trends Transforming the Health Insurance Marketplace
David J. Brailer, MD, PhD, Chairman, Health Evolution Partners
Avik Roy, Senior Fellow, Manhattan Institute
Gail Wilensky, PhD, Senior Fellow, Project Hope |
| 10:00 am – 10:30 am | Break in the Sponsor Display Area
Sponsored by NFP Health |
| 10:30 am – 11:30 am | General Session
How the Digital Revolution and Disruptive Innovation Will Create Better Health Care
Molly Joel Coye, MD, MPH, Chief Innovation Officer, Institute for Innovation in Health, UCLA Health System
Eric Topol, MD,
Gary and Mary West Endowed Chair of Innovative Medicine, Scripps Translational
Science Institute; Cardiologist; Geneticist; and Author, The Creative
Destruction of Medicine: How the Digital Revolution Will Create Better Health Care |
| 11:30 am – 12:45 pm | Lunch in the Sponsor Display Area
Sponsored by NFP Health |
| 1:00 pm – 2:00 pm | General Session
The Use of Data and Analytics to Support Health Care Delivery System Transformation
John Glaser, PhD, Chief Executive Officer, Health Services, Siemens Healthcare
Ashish Jha, MD, MPH, Associate Professor of Health Policy and Management,
Department of Health Policy and Management, Harvard School of Public Health |
| 2:10 pm - 3:10 pm | Concurrent Sessions
Reconciling the Great Healthcare Consumer Paradox: Are Consumers Willing to Change to Get What They Want?
Presented by Accenture
Risk Adjustment Strategies for Health Insurance Exchanges
Presented by Inovalon
Optimizing Your Network to Improve Clinical and Cost Performance
Presented by Optum
A Vision for U.S. Health Care’s Radical Makeover
Presented by Cognizant Technologies
Leveraging Technology and Designing Financial Incentives to Drive Sustainable Behavior Change
Presented by Walgreens
Compliance Track Session
Fraud, Waste and Abuse: The Transformative Potential of Data and Collaboration
|
| 3:10 pm – 3:30 pm | Break in the Sponsor Display Area
Sponsored by NFP Health |
| 3:30 pm – 4:30 pm | Concurrent Sessions
The Next Wave: Five Steps for Adapting to Constant Change
Presented by HealthEdge
10 Investments Health Plans are Making Now to Compete for Tomorrow's Consumer
Presented by The TriZetto® Group, Inc.
Moving from Volume to Value: Smart, Point-of-Care Decision Support to Align Payers and Providers
Presented by McKesson Health Solutions
5 Fundaments of Health Care Economy – Making Commerce Conversational
Presented by PaySpan
Driving Toward Wellness: The Road to Success
Presented by Amylin Pharmaceuticals, LLC.
Compliance Track Session
Leveraging Innovative Electronic Tools for Detecting and Prosecuting Fraud, Waste, and Abuse
Presented by LexisNexis
|
| 4:40 pm – 5:40 pm | Concurrent Sessions
Leveraging Data Analytics and Operational Integrity to Overcome the Challenges of the New Healthcare Exchanges
Presented by Infogix, Inc.
Industry Survey Offers Insights for 2013 Planning
Presented by HTMS, an Emdeon Company
Achieving Total Population Health Management by Applying Private Sector Solutions
Presented by Healthways
The New Era of Customer Communications – The Journey Begins Here
Presented by Thunderhead.com
Strategic Solutions for Health Plans: Technologies that Drive Cost Efficiencies, Consumer Satisfaction, and Improved Health Outcomes
Presented by Hewlett-Packard
Compliance Track Session
Enterprise-Wide Security and Risk Management:
Protecting Health Insurance Plan Data
|
| 5:40 pm – 6:45 pm | Reception in the Sponsor Display Area |
| Wednesday, December 5 |
| 7:00 am – 2:00 pm | Registration and Information Desk Open |
| 7:30 am – 8:30 am | Networking Breakfasts
Real Data, Real Impact: Claims Processing and the Business Case for Improving Adjudication
Presented by OpenConnect
Fad or Tipping Point: The Impact of Exchanges on Employer-Based Health Plans
Presented by bswift
Strategies for Optimizing Medical Record Retrieval
Presented by Enterprise Consulting Solutions, Inc.
Member-Centric Optimization: The Missing Link to Successful Returns on Case & Disease Management Engagement
Presented by SDLC Partners L.P.
Provider/Patient Texting: The Promise and the Peril
Presented by 3pTALK
Compliance Track Session
Wellness Programs and Compliance Considerations
|
| 8:30 am – 8:45 am | Break in the Sponsor Display Area
Sponsored by NFP Health |
| 8:45 am – 10:00 am | General Session
Redesigning the Health Care System: Possibility or Wishful Thinking?
Patrick Courneya, MD CHIE, Health Plan Medical Director, HealthPartners, Inc.
Michael W. Cropp, MD, President & CEO, Independent Health
Mark Fendrick, MD, Co-Director, Center for Value Based Insurance Design, University of Michigan School of Public Health |
| 10:00 am – 10:30 am | Break in the Sponsor Display Area
Sponsored by NFP Health |
| 10:30 am – 11:30 am | Concurrent Sessions
Redefining Healthcare Through Shared Decision Making
Presented by Health Dialog Services Corporation
Using Advanced Analytics to Understand and Influence Member Behavior
Presented by SAS
Retail Consumer Strategies – Making the Shift from B2B to B2C
Beyond Accountable Care Organizations: Creating the Accountable Consumer
Presented by Dell
Maximizing the Clinical and Financial Value of Big Data Using Digital Enterprise Strategy as a Guide
Presented by Tata Consultancy Services
Compliance Track Session
Social Media and the Internet in Health Plan Operations
|
| 11:30 am – 11:45 am | Break in the Sponsor Display Area
Sponsored by NFP Health |
| 11:45 am – 12:45 pm | Concurrent Sessions
Incentive Tracking... A Health Plan Case Study
Presented by HealthTrio LLC
Connecting to State and Federal Health Insurance Exchanges - Opportunities and Challenges
Presented by hCentive
Don't Forget About Direct: Building a Best in Class Telesales Capability
Presented by Deloitte Consulting, LLP
Accountable Care: Opportunities and Unintended Consequences
Presented by Lumeris
Compliance Track Session
Inside/Outside: Compliance Issues for the Exchange Environment |
| 12:45 pm – 2:00 pm | Closing General Luncheon
New Congress, New Challenges, and Political Realities
David R. Gergen, JD, Senior Political Analyst, CNN; and Professor of Public Service and Director of the Center for Public Leadership, John F. Kennedy School of Government, Harvard University |